Question 1

Is the will for Sunni or Shia Muslims?

Accepted Answer

Both. When you join you choose Sunni or Shia, and your will starts from that template — you can switch between the two templates any time. The Sunni will follows the format most used by Sunni Muslims in North America: executor, guardian, debts and zakat, a bequest of up to one-third, burial by the Sunnah, and inheritance by the fixed shares of the Qur'an, with your school (Hanafi, Shafiʿi, Maliki or Hanbali) named if you wish. The Shia will follows the Jaʿfari school and names the marjaʿ you follow, with a link to their office. Islamic Souls isn't affiliated with any marjaʿ, scholar or masjid.

Question 2

Do you charge for the will?

Accepted Answer

No. The will is free — it comes with your membership. What the membership pays for is your private page: keeping your will, photos, videos, letters and vault safe, and handing them to the people you choose.

Question 3

Is the family tree included?

Accepted Answer

Yes — every membership includes an interactive family tree, for your own page and for a memorial. Add parents, grandparents, brothers and sisters, husbands and wives, children and grandchildren, and keep photos, videos, voice recordings and documents (a birth certificate, an old letter) with each name. Tap a name and the card turns over to show what's kept with it. You can ask a relative to fill in their side of the family: they get a private link by email or text, adding to the tree is free for them, and they don't need an account. The tree stays private to the family unless you choose to show it on the public page. When it's shown, everyone appears unless you tick “Keep this person private” on their card. A Mahrams view colours who is mahram to whom — by family, by marriage and by milk (rada'a) — and every member can download the tree free as a GEDCOM file for Ancestry, MyHeritage or FamilySearch.

Question 4

Is a written will included?

Accepted Answer

Yes, free, with every membership. Our will templates — Sunni and Shia — cover your testimony of faith, executor, guardian for young children, debts, trusts, zakat (and khums for Shia members), missed prayers and fasts, Hajj, bequests from one-third, burial wishes and inheritance — and turns it into a PDF in your language. Print it, sign it, and upload the signed copy to your page. You can also upload a will you already have.

Question 5

Is it legally valid?

Accepted Answer

The PDF records your religious will. To make it legally valid too, sign it the way the law where you live requires — in many places, in front of two adult witnesses who receive nothing under it. Choose where you live to check:

Question 6

How does the inheritance guide work?

Accepted Answer

Tell it about your family — spouse, sons, daughters, parents, and if needed brothers, sisters and grandparents — and it shows each heir's share under the Qur'an — by the Sunni schools or the Ja'fari school, following the template you chose. You can include the table in your will as a guide for your executor. It is not a fatwa: your executor should confirm the shares with a scholar (or, for Shia members, your marjaʿ's office).

Question 7

Who can open my will?

Accepted Answer

You choose: only the successor who takes over your page, or all your successors — or make it public on your page after your passing. Until then it is encrypted and no one else can open it, including our staff.

Question 8

What is Islamic Souls?

Accepted Answer

A place to write your Islamic will (wasiyya) — Sunni or Shia — and keep it safe for your family — together with private photos, videos and letters for the people you love, which they receive after your passing. Families can also make memorial pages for loved ones who have passed away, where family and friends recite Al-Fatiha for them.

Question 9

Who is it for?

Accepted Answer

Every Muslim family, Sunni and Shia, anywhere in the world. You choose your tradition when you join, and your will and inheritance guide follow it.

Question 10

Can I use it outside the United States?

Accepted Answer

Yes. Families in any country can create and look after pages, in eight languages. Prices are in US dollars and your bank converts the amount to your currency. Phone numbers from any country work — just start them with + and the country code. For your will, choose "Outside the United States" in the will section to see what to check where you live.

Question 11

Is it connected to a masjid or a marjaʿ?

Accepted Answer

No. Islamic Souls is a remembrance service operated by Islamic Souls LLC. It is not affiliated with, or endorsed by, any masjid, scholar or marjaʿ. For religious rulings, please follow your own scholar or marjaʿ.

Question 12

How much does it cost?

Accepted Answer

A memorial for someone who has passed away: Forever — $599, paid once (regular price $899). Or monthly — a $49 one-time setup fee today, then $29 a month starting one month later. Your $49 gives you a permanent page — it stays online forever with no more effort, even if you cancel your $29/month membership (you just won't be able to make changes after canceling). The $49 setup fee is a special price, available until 10:00 UTC on January 1, 2027 (5:00 a.m. Eastern, which is when January 2 first begins anywhere in the world). After that, the one-time setup fee is $299 for memorials, own pages and gifts. Your own page, prepared while you're alive: a $49 one-time setup fee, then either $19 a month (regular price $39) — the setup fee and your first $19 are paid today, and if you cancel within 3 days the $19 is refunded — or $189 a year (save 17%) paid today with the setup fee and then once a year. Your will is included free. Your $49 gives you a permanent page — it stays online forever with no more effort, even if you cancel your membership (you just won't be able to make changes after canceling). When the time comes, your page passes to your family at no cost. The $49 setup fee is a special price, available until 10:00 UTC on January 1, 2027 (5:00 a.m. Eastern, which is when January 2 first begins anywhere in the world). After that, the one-time setup fee is $299 for memorials, own pages and gifts. Extras: every page gets 4 more photos and 1 more video free each month (on top of the 12 photos and 4 videos included; each video up to one hour) · 12 more photos for $12 · each extra video $19 · 10 contribution credits for $20, to add photos, letters or stories to someone's page. Any monthly memorial can switch to Forever ($599) at any time — and so can your own page, once it has passed to your family.

Question 13

Is there a free account? What does it include?

Accepted Answer

Yes. A free account costs nothing and includes: Your own will, kept safe. Upload a will you already have — from a lawyer, a scholar, or written by hand — as a PDF. It's encrypted and private. Successors who receive it. Name the people who should get your will after your passing. We email each of them once, so they know where to come. A safe hand-over. When the time comes, a successor reports it and confirms their email. You're alerted at once and have 72 hours to cancel a mistaken report. Then every successor receives a private link to your will. A family tree of up to 25 people, with a photo or document for each. A life map with 3 milestones and your About me, in writing or spoken. The will questions for your school — answer them and they're saved for when you're ready. Up to 1 GB of photos, videos and documents. After your passing, your successors also see your family tree and your life map. Your name in search as having a page (first name and last initial), and you can add photos and letters to other families' memorials. The Holy Qur'an, prayer times and the Qibla, and the AI scholar — free for everyone. Membership adds your will as a PDF written for your school (Sunni or Shia, with your heirs' shares worked out), a family tree without limits — adopt relatives' trees and ask family to help — your life map without limits and your biography written for you, private letters and videos for each loved one, a password vault, more storage, and a page your family takes over. With a free account, the yearly plan has no setup fee , and everything you added stays. Become a member or create a free account .

Question 14

How can I pay?

Accepted Answer

By card, Apple Pay or Google Pay.

Question 15

Can I get a refund?

Accepted Answer

If you prepare your own page on the monthly plan and cancel within 3 days of signing up, your first $19 is refunded (the $49 setup fee is not). For everything else, please see section 5 of our Terms . If something has gone wrong, write to us — we will always try to make it right.

Question 16

Can the family share a full reading of the Qur'an?

Accepted Answer

Yes. Every memorial page has a shared khatm: family and friends each take a juz' or a few pages, mark them read, and gift the reward to the person. The page's managers choose who can join — anyone who visits, only people with the family's private link, or nobody for now — and can add someone themselves, remove a name or start another khatm. Nothing is strict: it's there to help.

Question 17

How do I find a Muslim cemetery or a place for ghusl?

Accepted Answer

Use Find burial & ghusl . It lists Muslim cemeteries and Muslim sections, masjids and centres that do the ghusl and kafan, and Muslim funeral homes, nearest first, with phone numbers and directions. We gathered them from public listings — please call before you go. If a place is missing or has changed, tell us on that page.

Question 18

Can I post a death notice?

Accepted Answer

Yes, free. Go to Post a notice : make one from our Arabic–English template (the death announcement, the seventh-day or fortieth-day commemoration, or an anniversary), or upload a photo or PDF of a notice you already have. Confirm your email with a code and it goes up with its own link and QR code, shows when someone searches the name, and you can download a printable PDF with the QR code on it. You get a private link to change it or take it down.

Question 19

What good deeds can I do for someone who has died?

Accepted Answer

See Good deeds for the deceased : du'a and asking forgiveness, Qur'an, sadaqa and sadaqa jariya, Salat al-Wahsha, visiting the grave, prayers, hajj and ziyara on their behalf — and first, the duties the heirs owe, such as debts, religious dues and missed prayers and fasts. Each has its sources; please follow your own marjaʿ.

Question 20

Can I leave a private message for one person that the rest of my family won't see?

Accepted Answer

Yes. In Manage, add them under "Family & friends (view only)" — or as a successor. Then, when you write a private story or add a video or a vault entry, choose "Only the people I tick" and tick just them. After your passing is confirmed, they get an email, sign in, and see only what you chose for them; nobody else — not your other successors, not our staff — can open it. Family & friends can never look after or change your page.

Question 21

Can my family get my home and accounts without probate?

Accepted Answer

Often, yes — with a revocable living trust, a Lady Bird deed for Michigan homes, and payable-on-death or transfer-on-death beneficiaries on accounts. See Passing things on without probate . Members preparing their own page can keep an encrypted estate map in Manage (each thing they own, how it passes, who receives it and where the papers are), which their successors can read after the handover. Islamic Souls isn't a law firm and doesn't prepare trusts or deeds — please use a licensed estate-planning lawyer, and check the plan against the Islamic shares with your marjaʿ's office.

Question 22

I'm preparing my own page. Can I see how others will see it?

Accepted Answer

Yes. On the Manage page, choose how to preview it: as visitors see it now, as everyone will see it after your passing, or as your successors will see it. Only you can see the preview, and nothing on it is sent or saved.

Question 23

What does a memorial page include?

Accepted Answer

Their name (also in Arabic), dates by the Hijri and Gregorian calendars, their story, photos, resting place and majlis details; the 3rd, 7th and 40th days and the yearly anniversary; and the Al-Fatiha button with its count. Family can add memories over time, and friends can add photos, letters and stories too.

Question 24

Can I add videos?

Accepted Answer

Yes — 4 videos are included with every page, plus 1 more free every month, and each extra one is $19. Add them from the Manage page (MP4 or MOV, up to one hour each). On your own page you choose who can watch each video: everyone (after your passing), all your loved ones, or only the people you pick — even someone who isn't looking after the page. Videos are stored encrypted. Tip for iPhone: videos play on every phone and computer if the camera is set to "Most Compatible" (Settings → Camera → Formats).

Question 25

What is the “Ask an AI scholar” button?

Accepted Answer

It opens our AI assistant. First you choose Sunni or Shia, then your school (madhhab) or your marjaʿ. It answers religious questions by that choice — for Shia visitors from their marjaʿ’s official website, for Sunni visitors from recognised Sunni fatwa bodies, noting where the schools differ — and questions about Islamic Souls, in any language. It always gives you a link so you can double-check. Despite the name, it is AI (Claude, by Anthropic), not a mufti, marjaʿ or human scholar, and it does not issue fatwas. It cannot see anyone’s account or private pages.

Question 26

Can my family read what I wrote in another language?

Accepted Answer

Yes. Under every story, journal entry, letter and message there is a “Translate” button. One tap translates it into the language the site is shown in — so children who don't read Arabic can read what their parents wrote in Arabic, and the other way round. After the first tap, that phone or computer translates such writing automatically; “Show original” brings back the words exactly as they were written. Translations are made by machine, so the original stays the one that counts.

Question 27

Do I lose what I've typed if I leave the page?

Accepted Answer

No. Everything you type is saved as you go — on your device straight away, and on our server a few seconds later. If you close the page, come back later or sign in on another phone or computer, you carry on where you left off. On the Manage page, changes to your page save themselves too.

Question 28

How many photos and videos can I add?

Accepted Answer

Every page started on or before December 31, 2026 can add unlimited photos and videos once it is paid for — early users keep this for good. Videos are shrunk to 720p on your own phone or computer before they upload, so they upload faster. Pages started from 2027 get 12 photos and 4 videos, plus 4 photos and 1 video free each month, and can add more.

Question 29

Can I change the page later?

Accepted Answer

Yes — as often as you like. Every member page has unlimited edits while the membership is active: no edit days, no passes. Pages started on or before December 31, 2026 keep unlimited edits forever.

Question 30

Who looks after the page?

Accepted Answer

Its keepers. The person who creates it becomes a manager and can add other family members as managers (who can edit and manage keepers) or editors (who can edit). We recommend more than one, so the page never depends on one person. You can change or remove keepers at any time.

Question 31

Will the memorial appear in search?

Accepted Answer

Yes. Memorial pages are listed in search so that family and friends can find them and recite Al-Fatiha.

Question 32

What happens if monthly payments stop?

Accepted Answer

The page is paused, not deleted: their name, dates and main photo stay visible, and the rest is hidden. Anyone who loved them can restore the full page for $29 a month. The family stays in control and can choose to share it with the person who restored it.

Question 33

Can I add a photo, a letter or a story to a memorial?

Accepted Answer

Yes, if the family allows it. Sign in (a free account is enough) and you can add up to 3 photos, letters or stories to each memorial page free — and change them later free too. After that, each addition uses a contribution credit: 1 credit for $5, or 10 for $20. Open the memorial and tap "Add to this page". Your name is shown with what you add. Credits work on any page, don't expire, and the email we send you brings them to any phone or computer. You can also buy credits as a gift, or give some of yours to someone else from the same page.

Question 34

Who decides what appears?

Accepted Answer

The family. They choose whether anyone can add, photos only, or photos, letters and stories — and whether additions wait for their approval first. If they decline something that was waiting for approval — or don't answer within 30 days — your credit (or free addition) comes back. Managers can remove anything at any time, and anyone can report something inappropriate.

Question 35

Can people add to my own page?

Accepted Answer

Only if you allow it. On your Manage page, under "Added by others", choose nobody, photos only, or photos and stories, and whether each addition needs approval — by you now, and by your successors who can edit later. People can only add; nobody else can change or remove what you wrote.

Question 36

What is my private page?

Accepted Answer

Alongside your will, you write your own page while you're alive — your story, your photos, your words for your family. It stays private while you live and passes to the successors you choose.

Question 37

Who can see my page while I'm alive?

Accepted Answer

Anyone who searches your name sees that you've prepared a page, with your first name and last initial (for example "Mohamad B.") and the saying about death you chose. You can also show your full name — including your middle name — and your city, birth year, a photo or a short note. Everything else is private unless you choose to share it now.

Question 38

Can I share some things now, while I'm alive?

Accepted Answer

Yes. On your Manage page, tick any public photo or story under "Share now". Your page then shows just those things to visitors — with no dates of passing and no Al-Fatiha button — and everything else stays private until your successors take over. Untick to stop sharing.

Question 39

Can I keep adding to it?

Accepted Answer

Yes — for as long as you live, with no limits. Keep adding stories over the years, like a diary for your family. Mark any story or photo private and only your successors will see it, after your passing.

Question 40

Who are my successors?

Accepted Answer

The people you choose to receive your page after your passing — as many as you like, such as all of your children. Give each one an email or a phone number; either is enough. For each, you choose: look after the page (keepers, settings and visitors' additions), edit what you wrote, both, or neither. Someone who can look after it but not edit can never change your words. Anyone with neither is a loved one : they can see your page and everything you left for them. Successors listed with only a phone number are sent a personal link to set up their sign-in.

Question 41

What happens when I pass away?

Accepted Answer

One of your successors reports your passing and confirms who they are with a code sent to the email or phone you listed for them. You are emailed (and texted, if we have your phone) a one-tap "I'm alive — cancel" link. Your page and will are released after the wait you chose — from 24 hours to three months — unless you cancel. The same wait applies to everyone, including anyone not on your list and our staff: if you choose 3 days, nobody can take over or publish your page until 3 days after the report.

Question 42

What if someone wrongly reports that I've passed away?

Accepted Answer

Whenever anyone reports your passing, we email you straight away with everything they gave us — their name, email, phone, relationship to you, the date and their note — so a mistake, or anyone trying to deceive, is visible to you. Sign in and tap "I'm alive — cancel this report" and nothing is released.

Question 43

Does my family pay anything when my page passes to them?

Accepted Answer

No. Once your passing is confirmed and the wait you chose has ended, your page passes to your family at no cost. Each successor gets the role you gave them, and editing opens for those you allowed to edit. Your membership carries on as it was. If the payments stop, the page stays online as it is, and anyone in your family can restart it for $29 a month or make it Forever for $599.

Question 44

Can I keep something in trust for someone while I'm alive (an amana)?

Accepted Answer

Yes — members can keep amanat: something you hold for someone else, like a client's website login, a document, or where a key is kept. You name the person by their email. If they ever need it and can't reach you — you're travelling, in hospital, or out of reach — they ask for it at islamicsouls.com/amana . You're emailed (and texted, if we have your number) straight away and have the days you chose — 3 by default — to stop it with one tap. If you don't, that one item opens for that one person. Nothing else on your page opens, and your page stays as it is; no passing is reported. You can take their access back at any time. After your passing, each amana opens for its person. Amanat are kept encrypted on our servers (not sealed on your device) so they can be handed over even when you can't answer.

Question 45

Can I leave my passwords and accounts for my family?

Accepted Answer

Yes. On the Manage page, "Passwords and accounts for your loved ones" keeps logins, phone passcodes, where documents are kept — anything your family will need. For each entry you choose who can open it: all your successors, or only the people you tick. It's sealed on your own device, and opening it always needs a fresh sign-in. Your successors see their entries only after your page is handed to them.

Question 46

Can I give someone a membership?

Accepted Answer

Yes — anyone can, member or not. On the gift page , enter their name and their email, phone number or both. Pay in full (Forever, $599 — for a memorial of a loved one who has passed) or monthly ($49 one-time setup today; then your card pays $19 a month if they prepare their own page, or $29 a month for a memorial, starting one month after they use the gift). We send them the gift by email and/or text, from you or anonymously, with your message.

Question 47

I received a gift. How do I use it?

Accepted Answer

Open the link in your email or text. You choose how to use it: to prepare your own page, or to make a memorial for someone you've lost (a Forever gift is for a memorial). There's nothing to pay.

Question 48

Can I get a refund for a gift?

Accepted Answer

Gifts aren't refundable. But if a gift hasn't been used within 7 days, we email you, and you can give it to someone else instead for $199: open "Manage this gift" in your receipt email, enter the new person's details, and we send it to them. The earlier link stops working.

Question 49

Can I stop a monthly gift?

Accepted Answer

Yes, any time, from the link in your receipt. If it hasn't been used yet, it simply stops. If it's in use, the page stays open until the paid month ends and the family is told, so they can continue it themselves.

Question 50

Can I just tell someone about Islamic Souls?

Accepted Answer

Yes, for free. On the gift page , under "Or simply tell someone about us", enter their email or phone number and we send them one short note from you. We don't contact them again unless they sign up.

Question 51

How do I sign in?

Accepted Answer

Tap "Sign in" at the top of any page and enter your username or email and your password. Forgot your password, or never set one? Ask for a sign-in link by email — then you can set a username and password from your page.

Question 52

Can Islamic Souls staff read my private items?

Accepted Answer

No. Your letters, private message, password vault, estate map and private milestones are sealed inside your browser before they are saved — for every new member automatically — so they reach us already locked; there is no admin tool that opens them. Your will PDF and uploaded papers are encrypted in storage with a key kept apart from the data, so your executor can still download them the day they are needed. Every night an encrypted copy goes to a second provider where it cannot be altered or deleted for 30 days. We only see what any visitor could see, plus account and payment records. How we protect your data explains each layer and its limits in plain words.

Question 53

Do you sell my information?

Accepted Answer

No. We don't sell personal information. See our Privacy Policy .

Question 54

Can I get help paying for my burial?

Accepted Answer

Yes. A final expense policy can cover the costs of burial, so your family isn't left with the bill — from as low as $11 a month (the price depends on your age, health and the coverage you choose). Request a free quote : only a phone number is needed, and a licensed life insurance agent will call you to talk it over, with no obligation.

Question 55

How do I suggest something, or tell you what was confusing?

Accepted Answer

Use the feedback page (also linked at the bottom of every page). Every message is read by the people who run Islamic Souls.

Question 56

Can I share my experience?

Accepted Answer

Yes, and we'd be grateful. Members can share a few words, a short video, or both on the What members say page. Publish it straight away or save it and publish later; you can change or remove it any time.

Question 57

Can I type in Arabic, Persian, Urdu or another language?

Accepted Answer

Yes. Tap into any text box and a ⌨ button appears at the bottom of the screen. Tap it to open a keyboard in Arabic, Persian, Urdu, Turkish, French, Spanish or Kiswahili — with harakat and Arabic numerals — even if your phone or computer doesn't have that keyboard installed.

Question 58

Which languages can I use?

Accepted Answer

English, Arabic, Kiswahili, Spanish, Persian, Urdu, French and Turkish — choose from the globe menu at the top of any page. What you write on a page stays exactly as you wrote it.

Question 59

Can I talk to someone first?

Accepted Answer

Yes. Book a Google Meet at a time that suits you, ask to meet in person, call (844) 732-1055, or write to info@islamicsouls.com.

پرسش و پاسخ

وصیت‌نامهٔ شما (وصیّت)

دربارهٔ Islamic Souls

قیمت‌ها

هنگامی که کسی از دنیا می‌رود

صفحه‌های یادبود

افزودن به صفحهٔ دیگران

صفحهٔ خصوصی شما

رمزها برای عزیزانتان

هدیه‌ها و دعوت‌ها

حساب کاربری شما

حریم خصوصی

سایر موارد