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Terms of Service

This translation is provided for convenience. If it differs from the English version, the English version applies.

Last updated October 12, 2026

Islamic Souls (islamicsouls.com) is operated by Islamic Souls LLC, Dearborn, Michigan (“we”, “us”). By creating, managing, paying for or visiting a memorial you agree to these terms. Questions: info@islamicsouls.com.

1. What we provide

A web page in memory of a person who has passed away, with the details, story, photos and remembrance dates the family provides, a public counter for recitations of Al-Fatiha, and tools for the family to manage the page. Islamic Souls is a remembrance service. It is not a religious authority and is not affiliated with or endorsed by any masjid, scholar, marjaʿ or government body. Dates and religious guidance on the site are offered as reminders; please follow your own marjaʿ.

2. Who may create a page

You must be at least 18 and either a family member of the deceased or acting with the family's permission. You confirm that the person has passed away and that what you submit is true. Creating a page about a living person (other than your own prepared page), or a false or mocking page, is not allowed and will be removed. Islamic Souls is open to families in every country; you are responsible for following the laws where you live.

3. Your content

You keep ownership of the words and photos you add. You give us permission to host and display them on the memorial page and in search (unless you choose a private link). Only add photos you have the right to share. Content must be respectful: no hateful, sexual, violent, defamatory or unlawful material, and nothing that exposes private information about living people. We may edit formatting, hide or remove content, or unpublish a page that breaks these rules or is reported and found to be false.

Free accounts: your uploaded will. A free account may upload a will it already has (a PDF) and name successors by email. We keep the file encrypted and send it only as described: when a named successor reports the passing and confirms their email, we email the account holder at once, wait 72 hours, and then send each named successor a private link to the file. We don't review, check or vouch for an uploaded will — its contents and legal validity are the account holder's responsibility. If a report is wrong, the account holder can cancel it from the alert email or their account during the wait. Keep your email address current; we can only alert you at the address on your account.

Amanat (things held in trust). A member may keep an item for a named person, identified by their email address. That person may ask for it at any time; we alert the member by email (and text message, if a number is on the account) and wait the number of days the member chose. If the member doesn't stop the request within that time, the item is made available to that person only. The member is responsible for what they keep and for whom; we don't review an amana's contents, and we can't guarantee the member will see an alert in time — keep your email and phone number current. After a confirmed passing, each amana is made available to its person.

What a free account includes. Besides the uploaded will, a free account may keep a family tree of up to 25 people, a life map of up to 3 milestones and an About me, its answers to the will builder's questions, and up to 1 GB of photos, videos and documents. Adopting another family's tree, asking relatives to help with a tree, the written biography, and making or downloading a will PDF from the will builder are part of paid membership. After the passing is handed over as described above, the successors' private link also shows the family tree and the life map, view only. A free account holder who becomes a member on the yearly plan pays no setup fee; everything they added stays with their page. We may change what free accounts include; we will not delete what a free account already holds because of such a change without notice.

Additions by visitors. Where a page allows it, visitors may add photos, letters and stories: up to 3 free on each page for anyone signed in to a free account, and more using contribution credits. The same content rules apply. The page owner or managers decide whether additions are allowed and whether they need approval, and may remove any addition at any time; we may also remove additions that are reported. Visitors can add to a page but can never change or remove anything else on it.

4. Prices and payment

  • Forever: $599 paid once, for a memorial of someone who has passed away or for a living member's own page. The page stays up, and open for changes, for as long as Islamic Souls operates.
  • Early-user prices: the prices above are early-user prices for sign-ups made on or before December 31, 2026 (Eastern time). After that, the regular prices are $899 for Forever and $39 per month for a living member's own page. Anyone who signs up at a early-user price keeps it.
  • Monthly: a $49 one-time setup fee and the first month paid together at sign-up — $29 per month for a memorial, or $19 per month for a living member's own page — then charged monthly to the card on file until cancelled.
  • Yearly (own page): a living member's own page may instead be paid yearly: the same $49 one-time setup fee and the first $189 year, both paid at sign-up, then $189 per year on each anniversary of sign-up, charged automatically to the card on file until cancelled.
  • Setup fee price: The $49 setup fee is a special price, available until 10:00 UTC on January 1, 2027 (5:00 a.m. Eastern, which is when January 2 first begins anywhere in the world). After that, the one-time setup fee is $299 for memorials, own pages and gifts.
  • Website assistant: the “Ask an AI scholar” assistant gives AI-generated answers. They may contain mistakes. Answers about religious rulings relay what a marjaʿ’s office or a recognised Sunni fatwa body has published, as best it can, and are not a fatwa; it is not a human scholar. Always confirm with a qualified scholar or your marjaʿ’s office. Islamic Souls is not responsible for decisions made on the assistant’s answers alone.
  • Edits: every page has unlimited edits while its membership is active (monthly, yearly or Forever). Pages started on or before December 31, 2026 (Eastern time) keep unlimited edits for as long as the page exists. A living member editing their own page has unlimited edits for as long as they live.
  • Photos and videos: 12 photos and 4 videos are included with every page. While a page is live, 4 more photos and 1 more video are added free each full month, and they accumulate. Each video may be up to one hour long. Each additional 12 photos cost $12, and each additional video $19, paid once. Pages started on or before December 31, 2026 (early users) have unlimited photos and videos once paid for; we may shrink videos to a smaller size to keep the service running.
  • Free additions and contribution credits: anyone signed in to an account, paid or free, may add up to 3 photos, letters or stories to each memorial page that takes additions, and change those free. Beyond that: 1 credit for $5, or 10 credits for $20. Each further photo, letter or story uses one credit, and so does each change to something you added with a credit. Credits work on any page that takes additions and don't expire. You may buy credits as a gift or give credits you hold to someone else; once given, they belong to the person who receives them. A credit used for an addition or change the family declines is returned; otherwise credits are non-refundable once used.
  • Gifts: anyone may pay for someone else's membership — Forever ($599 once, for a memorial of someone who has passed away) or monthly ($49 one-time setup when the gift is bought, then $19 per month for the recipient's own page or $29 per month for a memorial, charged to the giver's card from one month after the gift is used, until the giver stops it). The recipient chooses how to use the gift. A gift can be used once. Gifts are not refundable; if a gift goes unused for 7 days, we tell the giver, who may then pass it to someone else for $199.

Card, Apple Pay and Google Pay payments are processed by Square; we never see or store full card numbers. All prices are in US dollars; if you pay from another country, your bank may convert the amount and charge its own fees. Prices may change for new purchases; we will not change the price of an existing monthly memorial without 30 days' notice by email.

5. Cancellation and refunds

You can cancel a monthly or yearly membership at any time from the Manage page. The full page stays open until the end of the month or year already paid for. After that, the page stays online permanently; changes and additions are closed until the monthly payment is restarted. 3-day refund: if a living member on the monthly plan cancels within 3 days (72 hours) of signing up, the first $19 monthly payment is refunded to the card used; the setup fee is not. Setup fees, Forever payments and edit passes are non-refundable once the page has been published, except where required by law. If something has gone wrong, write to us — we will always try to make it right.

6. If monthly payments stop

If a monthly payment fails or is cancelled, the page is paused: the person's name, dates and main photo stay visible, and the rest of the page is hidden until it is reactivated. Anyone may reactivate a paused page by starting a new $29 monthly payment. The person who reactivates is recorded as the page's supporter; control of the page stays with its keepers unless they choose to share or hand it over.

7. Keepers and control

The person who creates a page becomes its first manager. Managers can add, remove and change keepers, change visibility and cancel payments; editors can edit content. Every page must keep at least one manager. In a dispute between keepers, we may review the situation and decide who manages the page, taking into account who created and paid for it and the wishes of the immediate family.

8. Pages prepared by the living

A living member may prepare their own page, which stays private while they live: a $49 one-time setup fee plus $19 per month (the first month paid at sign-up), or $189 per year paid from sign-up, with unlimited edits while they live and a written will (wasiyya) template included. They may name any number of successors, in order of control, and any number of family members or friends who can only view what the member chose for them after the passing, each with an email or a phone number, and choose which of them may look after the page and which may edit what they wrote — every listed successor can view it. While alive, they may choose to show some public photos and stories on their page now, choose who may watch each video, and keep a password vault whose entries open only for the successors they choose after the handover. They also choose whether their will and page go public after their passing and whether the family may edit the page, and they can change these choices at any time.

Anyone may search a name and see that the person has prepared a page, plus whatever the member chose to show. When a listed successor reports the member's passing, they must confirm who they are with a code sent to the email or phone the member listed. The member is emailed the full details of every report of their passing, and (texted, where possible) a link to cancel a mistaken report, and the page is released after the waiting period the member chose (from 24 hours to three months). That waiting period applies to every report, including reports from people who aren't listed successors and approvals by Islamic Souls staff. The page then passes to the member's successors at no cost: each receives the role the member gave them, and editing opens for those the member allowed to edit. The membership continues as it was. If its payments stop, the page stays online as it is, and anyone in the family may restart it at $29 per month or make it Forever for $599. Reports from people who aren't listed successors may be reviewed at our discretion. Items the member marks private are encrypted, and Islamic Souls staff cannot read them. An uploaded or template-made will is a copy kept for the family. It is not a legal will by itself, and Islamic Souls does not execute, validate or enforce wills. The estate map is the member's own record of how they arranged things; it is not a trust, deed or beneficiary designation and changes nothing by itself. Islamic Souls is not a law firm and does not give legal advice or prepare trusts, deeds or other legal documents.

8a. Testimonials and burial quotes

Members may publish testimonials (words or video) about their own experience. They give us permission to show them on the site with the name they choose, and may change or remove them any time. We may lightly edit a testimonial for length or clarity (it is then marked "lightly edited"), or take one down. Burial cost quotes are provided by a licensed life insurance agent, not by Islamic Souls; requesting one is free and creates no obligation.

9. Reports and removal

Anyone can report a page. A page reported by five or more different people is hidden automatically, and its managers are told; they may show it again once, after which it stays hidden until we review it. We may also unpublish a page ourselves. Families can ask us to remove a page at any time. If someone who is not a listed successor reports a member's passing, they must upload a death certificate; the member and every listed successor are told, any of them can stop the report, and otherwise the page passes to the family the member chose 30 days later.

10. Limits of our responsibility

We work hard to keep pages online and safe, but the service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. If Islamic Souls ever closes, we will give at least 60 days' notice and a way to download each page's content.

11. Changes and law

We may update these terms and will post the new date above; important changes will be emailed to managers. These terms are governed by the laws of the State of Michigan, USA. If you live elsewhere, you keep any consumer protections that the law of your country gives you and that can't be waived.